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Who we are    

We help our customers build wealth for the future, manage investment and operating risk, and raise capital to fund growth

At the heart of Australia’s financial markets

ASX operates at the heart of Australia’s financial markets, and contributes to the growth and prosperity of the Australian economy.

ASX is at the centre of the globally attractive, deep and liquid Australian financial markets, helping companies grow and investors build wealth. As an integrated exchange, ASX offers listings, trade execution, technology, data and post-trade services.

Recognised as world-leading and innovative, ASX operates markets for a wide range of asset classes, including equities, fixed income, commodities and energy. We are a top 10 global securities exchange and the largest interest rate derivatives market in Asia.

Companies, issuers and corporates from Australia and around the world engage with ASX to manage risk and to raise capital to grow. 

ASX operates liquid, transparent and reliable markets of integrity. The certainty of our clearing and settlement activities underpins systemic stability.

ASX also provides data and technology services to intermediaries, banks, information vendors and software developers to help them make informed decisions, offer services to their customers and connect with one another.

With a proud history as an early and successful adopter of new technology, ASX continues to embrace innovative solutions to make life easier for customers, create value for shareholders and contribute to the growth of the Australian economy.

Through the expertise, experience and passion of our people, ASX works to ensure that its activities are built on the strong foundations of quality, security, resilience and trust.

ASX has a large and diverse customer base, including almost 2,200 listed companies and issuers, approximately 180 participants in the cash equity and derivatives markets, and four exchanges for clearing and settlement services. ASX customers in turn service Australia’s corporations, superannuation sector, funds management industry and millions of retail investors.

In 2012 ASX adopted a Customer Charter that sets out how the company balances the interests of its customers, shareholders and the broader financial markets.

We want our customers to succeed, grow and be profitable. The Customer Charter does not mean that we’ll always agree with our customers; we may adopt different positions when it comes to the best way to secure the future of Australia’s financial markets. But it is because differences may arise that we need to engage more, not less.

The ASX Customer Charter makes the following commitments. That ASX:

  • Works with its customers to deliver products and services that meet their needs and that provide them with choice
  • Supports Australia’s aspiration to be globally competitive and become one of the leading financial centres in the Asia Pacific region
  • Makes its products and services available on a non-discriminatory basis and on reasonable commercial terms
  • Manages its businesses and operations on a commercial basis to benefit its customers and provide appropriate returns to ASX shareholders
  • Recognises its role as a provider of critical financial infrastructure to the Australian financial markets, and makes the necessary investments to ensure it can fulfil this role and provide confidence to market participants, investors and regulators
  • Runs its operations in compliance with all legal and regulatory obligations
  • Has conflict handling arrangements in place that provide assurance and transparency about the way ASX conducts its business.